Have questions?
Shoot us an Email.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, the minimum order quantity for the machine is 1 set, and the minimum order quantity for the encoder is 20 sets.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For encoders and general purpose measuring machines, we usually have them in stock and ready to ship. For special customized models, please consult customer service staff to confirm the delivery time.

What kinds of payment methods do you accept?

You can pay to our company bank account, we currently only accept 100% T/T in advance payment.

What is the product warranty?

We warranty our materials and workmanship. All our products have a 12-month warranty period.

What terms of trade do you accept?

We currently only accept EXW and FOB terms.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. Our equipments are all exported in fumigated wooden boxes.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Air transport is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Can you provide OEM service?

Yes, we are a Chinese manufacturer of vision measuring machines and encoders, so we can provide free OEM services to our customers.